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Frequently asked questions
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All TedGifted products are manufactured in Poland, in accordance with Polish and European standards. The production hall is located near Poznań
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Yes, each product is manufactured in accordance with European standards. Each product has Oeko-Tex and REACH certificates
Oeko-Tex – this is a guarantee of the safety of textile products that come into direct contact with the skin and protection against harmful chemical substances
REACH is a European Union regulation adopted to improve the protection of human health and the environment against the threats that chemicals may pose. Our printed products do not contain substances of very high concern (SVHC) from the candidate list provided and updated by the European Chemicals Agency (ECHA).
GRS - guarantees the use of at least 20% recycled materials - compliant with the ISO 14021 standard. Thanks to the certification of GRS products, we limit the harmful impact of production on people and the environment
TÜV - in the field of safety and controlled production, means peace of mind for consumers and no fear of threats to life or health during use.
FSC is a guarantee that when using wood, we do not harm the environment and the people living in symbiosis with it. FSC ensures that we meet standards both in terms of environmental protection and the care of our employees. The wood was checked throughout the entire processing process - from cutting to processing into a finished product.
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Bio bags are made of PLA foil, which means that they are made of corn or sugar cane and if treated properly, they degrade within even a few months.
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Yes, other options are also available, both standard (non-standard quantities packed in a bag) and ecological, e.g. ecological envelopes, display, other
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It is possible to personalize the packaging with e.g. stickers on the bags or printing on the banderole, instructions for bandanas, envelope
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Payments can be made by bank transfer, TPay or credit card. If you choose the traditional transfer option, you are required to send payment confirmation
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Yes, trade credit is granted upon request after placing orders with a minimum total value of EUR 1000
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This is possible under individual arrangements with the Customer Service Representative
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Registration on the website is very simple. Just enter the company's contact details and Tax Identification Number. TedGifted will activate your account within an hour. From now on, it will be possible to place orders, create offers and manage them from a dedicated customer panel.
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Production time is visible after selecting the appropriate configuration and product quantity. The system automatically shows the current possible shipping date at the top of the pricing table and in the order summary.
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The production time visible at the time of placing the order is the current fastest possible shipping date for a given configuration. Failure to accept the visualization or make the payment within the specified time may result in the shipment date being postponed to the next available date. The time remaining to make a payment or accept the visualization allowing the shipment date to be maintained is visible in the order panel.
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An order that has not been confirmed for mass production may be canceled. For this purpose, please contact your Customer Service Representative.
Orders confirmed for mass production cannot be canceled and full payment is required
